CANCELLATION POLICY


The Student may cancel tuition by giving at least 24 hours prior notice to the Tutor in which case no tuition fees will be incurred. Lessons not attended by the student without giving 24 hours prior notice to the Tutor shall be charged at the full rate. In both cases student will get a video recording of the missed lesson (for groups).The missed group lesson, unlike the private lesson, shall not be conducted again. Stopping the course prematurely does not under any circumstances mean that the student can claim a refund of the fee for the chosen course.

The Tutor may cancel lessons by giving 24 hours prior notice to the Student in which case no fees shall be incurred. The Tutor shall reschedule the appointment at a time agreeable to both parties, failing which the Student shall be refunded by the Tutor with such a missed lesson fee. Stopping the course prematurely means that the Tutor shall refund the course fee to the Student

Fees are calculated according to the times stipulated in the schedule and
no adjustment shall be made for time lost because of late arrival or lack of internet by the Student.

Any lost time because of the late arrival or lack of internet by the Tutor shall be compensated for by extending a lesson by mutual agreement and by such amount of time that was lost.